Welcome to Soft Skills Coordinates!!! We do many interesting things, mainly with soft skills. As a premier soft skills training institute, we offer candidates the coaching necessary to elevate those skills which add tangible value to their professional and personal lives. Candidates seeking employment add skills that are most desired by potential employers - for example, skills involving business communication, interviewing, problem solving, decision making, interpersonal communication and motivation necessary to work effectively in complex matrix organizations. Similarly, our corporate training courses are designed to help employed professionals rapidly adapt to performance and productivity driven work environments with confidence.
Our passion includes sharing the secrets of success with our students and celebrating their growth. There is nothing more gratifying than watching students logically analyze problems they thought were almost impossible to resolve. Candidates visit our institute to explore guidance in remedying issues that hinder their personal and professional growth. Most of the times, it takes them only a few minutes to discover the real sources of such issues. But before we explain what we do in any further detail, it is worth the time to first understand what is meant by soft skills. This term is so widely used that we prefer to use the following scenario to illustrate the point.
Soft Skills - A practical perspective
In a globalized economy, and an accompanying shift from a manufacturing-based economy to a service - and information-based one, employers place high emphasis not only on the educational qualifications of its workforce but also on the abilities of its employees to meet customer service expectations. The customer in question could even be another employee from within the organization. Let’s look at this a little closely.
At a minimum, one would expect the employee to possess superior communication skills and behavioral etiquette. The employee should have the ability to quickly understand the customer’s request and provide a satisfactory resolution. An employee gifted with the mental processes to translate a task (customer request) into simple subtasks and one who can tackle each subtask through logical actions is very likely to achieve positive results. Ideally, organizations would only want to retain such employees. If you are an employee, you will be evaluated using certain yardsticks, for example, performance and productivity, the business you generate or the number of clients you bring in for the organization. These results are easily quantifiable. But what about those attributes that are harder to quantify - your ability to connect with the customer or your ability to deal with the customer professionally? How about the goodwill you generate? These attributes or skills fall in the soft skills category. Employers (and even individuals) are fast realizing that such attributes are basic imperatives for conducting business seamlessly with customers or audiences with markedly different cultural backgrounds. After all, regardless of where your customer belongs to, you want to establish lasting business relationships.
It would not be an exaggeration to state that to evolve your personality one needs to constantly exercise soft skills. Your personality represents far more than physical appearance, confidence and communication style. It also includes key behavioral patterns such as moods, willingness to cooperate, body language, and stress-managing ability. Among the intellectual attributes, it involves the ability to identify problems and willingness to solve them.
At Soft Skills Coordinates - "The Personality Development Institute" - we understand how soft skills shape our personality. We coach students through a very comprehensive curriculum to equip them with the confidence and personality traits necessary to achieve results consistently. Our mission is to transform how our candidates approach and resolve a problem or situation, and prepare them with extremely essential problem analysis, decision making, and communication techniques necessary to succeed in their careers and personal life. These candidates aim higher and can compete at a global level.
Due to the extensive corporate experience of our instructors, it is our endeavour that students at the completion of our curriculum are better placed at understanding the Do’s/Don’ts of their functional role and work environment. Through our coaching on a wide array of soft skills, our students will be more adaptable to working in a highly performance-driven and result-oriented environment. They will exceed their employer's expectations.
Our curriculum is designed for both fresh graduates as well as experienced employees. However, we feel equally confident that these courses offer valuable guidance to almost anyone who wishes to improve their communication and problem solving abilities.
Our courses are designed to meet the following goals:
- Help candidates examine their goals with greater clarity, build focus, boost
confidence
- Demystify problem comprehension and problem solving
- Explain how to solve complex problems; introduce the concept of
establishing benchmarks for success, and tracking progress against
desired results
- Prepare students with the essential protocols of effective communication.
A large component of this coaching includes classroom Q&A sessions, one-
on-one discussions and comparisons of effective and ineffective
communication habits
- Illustrate personal attributes required to get hired, remain hired, and
manage one’s career while simultaneously weathering personal or
professional challenges
- Analyze root causes of job stress, suggest remedial techniques and
pointers to improve productivity
- Leadership skills development and executive coaching
- Illustrate effective writing and public speaking methods
Located in Bangalore, India, it is our endeavor to serve students from diverse educational backgrounds.
Target Audience
Our coaching is intended for individuals with functional roles that involve problem solving, customer support, hospitality, and any other role that includes effective communication or mentoring. It is particularly beneficial for those with long-term goals of self-growth.
Organizations that would benefit directly through our training are corporations involved in R&D towards developing innovative products; companies from the service industry; brand-conscious entities with a vision to build employees' core competencies to achieve strategic goals of raising overall standards, staying competitive and improving productivity; educational institutions seeking training for faculty or students; hotels and hospitals, to name a few.
